Privacy Statement
Effective Date: May 1, 2025
SomPay Inc. ("SomPay", "we", or "our") values your privacy and is committed to safeguarding the personal information entrusted to us by our users. As a registered Canadian business, we comply with applicable privacy legislation, including:
- Canada’s Personal Information Protection and Electronic Documents Act ("PIPEDA")Applicability
This Privacy Statement covers all information collected through SomPay’s website, mobile applications, and services. It does not apply to entities not controlled by SomPay or to individuals not employed or managed by us.
"Personal information" refers to data that can be used to identify a specific individual or entity. Anonymized or aggregated information that cannot be associated with an identifiable individual is not considered personal information.
Compliance with PIPEDA and PIPA
SomPay adheres to the ten privacy principles under PIPEDA and applicable provisions of PIPA. We are committed to resolving complaints about the handling of personal information. For any inquiries or complaints, please contact our Privacy Officer at legal@sompay.io. Unresolved issues can be addressed to the Office of the Privacy Commissioner of Canada.
Use of Personal Information We collect and use personal information for the following purposes:
To provide and maintain our services
To process payments and transactions
To verify user identity and prevent fraud
To communicate with users, including service updates and promotional offers
To comply with legal and regulatory requirements
We will always inform users of the purpose behind data collection and obtain consent where required.
Information Collected Depending on how you use our services, we may collect:
Identity information: name, address, email, date of birth, phone number, occupation
Verification documents: government-issued ID, utility bills, or financial statements
Device data: device ID, browser type, IP address, location data
Transaction data: payment history, recipient details, and service usage
Cookies and Tracking Technologies SomPay and our service providers may use cookies or similar technologies to enhance user experience, personalize content, track usage, and prevent fraud. You can manage cookie preferences via your browser settings.
Data Storage and Security We store your personal information on secure servers located in Canada, managed by third-party providers with robust security measures. We employ encryption, firewalls, and access controls to protect your information.
Despite our efforts, no system is completely secure. Users should take precautions such as safeguarding passwords. In case of a data breach, we will notify affected users and relevant authorities as required by law.
Sharing of Personal Information SomPay may share personal information with:
Service providers under strict confidentiality agreements
Financial institutions we partner with for transaction processing
Government and law enforcement agencies as required by law
Entities involved in a business transaction (e.g., merger or acquisition)
Others with your explicit consent
We do not sell or rent your personal data to third parties for marketing purposes.
Third-Party Links Our website may include links to external sites. We are not responsible for the privacy practices of those sites and encourage users to review their privacy policies.
Access, Correction, and Deletion You may access or update your personal information by logging into your account. For corrections, deletions, or data requests, email us at support@sompay.io. We will respond within 30 days.
Note: certain legal obligations may require us to retain some data.
Account Closure To delete your account, please contact support@sompay.io. Data will be removed unless retention is required by law.
Changes to This Policy We may update this Privacy Statement periodically. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have any questions or feedback about our privacy practices, please contact:
Privacy Officer
Email: legal@sompay.io
Website: https://sompay.io